Enthusiastic. Caring. Unforgettable.
When patients walk into Vertrae® for the first time, they don’t just see a front desk—they see Megan. And within seconds, they feel something shift: a sense of welcome, of calm, of “okay… maybe I can actually feel better.”
That’s the magic of Megan’s presence. Her enthusiasm is contagious, her kindness is sincere, and her mission is simple: make every person feel like they belong here.
“I want each person to feel like more than just a chart or a time slot—they’re someone we genuinely care about.”
Why She Chose This Path
Megan’s interest in healthcare started with a fascination for neuroscience. But it wasn’t just the science—it was the people behind it that pulled her in.
“I’ve always been drawn to understanding how people work—literally! But I’ve also always wanted to help them feel better—physically, mentally, and emotionally. Healthcare just felt natural.”
That passion shows in every interaction she has with our patients.
Making First Impressions Count
From checking in patients to calming pre-visit nerves, Megan is part of every patient’s first impression—and she doesn’t take that lightly.
“I help patients get checked in, answer questions, make them feel comfortable… and I try to bring a little brightness to their day while I’m at it.”
And when a patient smiles back—or even says, “I feel better already”—that’s the moment she knows she’s done her job.
The Secret Sauce? Rollerblades and a Dog Named Tucker
When it comes to staying positive, Megan keeps things moving—literally. She’s a rollerblading enthusiast and spends her off-hours either cruising the neighborhood or recharging with her husband and her adorable dog, Tucker.
“Tough day? I go home at lunch and snuggle with Tucker. It resets everything.”
She’s also a roller coaster lover (Kings Island, anyone?) and a bit of a surprise gamer, too. Just don’t challenge her unless you’re ready to lose.
Encouraging Patients—One Warm Word at a Time
Megan might not be in the OR or performing procedures, but her belief in the full care journey runs deep—especially when it comes to physical therapy.
“I know PT doesn’t always sound appealing, but I’ve seen patients go from using a walker to walking on their own. Once you see that, you get it.”
Her advice? Stick with it. Trust the team. And know that Vertrae® has your back—literally and emotionally.
A Few of Megan’s Favorites
🎮 Hidden Talent: Surprisingly good at video games
☕ Coffee Order: Classic black with half and half
🌯 Lunch Go-Tos: Chipotle or Tropical Smoothie Café (try the Mango Monsoon!)
💬 Dream Skill: Fluency in sign language
🎢 Fun Fact: Roller coaster enthusiast—she and her husband are Kings Island regulars
Final Thought
Megan doesn’t just manage the front desk. She sets the tone. She lifts the mood. And for many patients, she’s the first sign that healing is possible.
As Maya Angelou said—and Megan lives every day:
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
